Shipping Info
We ship out orders Monday through Saturday!
During US Holidays, packages are shipped out next day.
You can track your package here
Have a question about your shipment?
Please refer below for estimated shipping times
|
US |
6-10 days |
|
Canada |
10-20 days |
|
UK |
10-16 days |
|
Australia |
14-20 days |
|
Philippines |
4-5 weeks |
|
All Other Countries |
25-30 days |
We want to get your package to you as fast as possible, but delays up to a week are possible which are out of our control. Typically a package may be held at the customs for international orders before they can release it to your local post office. These are our best estimates based on customer experiences and information from our shipping courier.
INTERNATIONAL TRACKING CAN TAKE UP TO A WEEK TO UPDATE.
Once the package is shipped out, it is the postal workers responsibility to deliver the package to you. We print the shipping labels with the address you have entered so please make sure you enter the correct address.
WHERE DO YOU SHIP TO?
We ship worldwide with the exception of countries located in North Korea, Indonesia, Turkey and China.
WHY DID MY ORDER GET CANCELLED?
Countries from our experience that cannot be delivered to will be automatically cancelled and refunded. We apologize for the inconvenience.
Orders to UAE must have PO box address.
We have right to cancel an order(s) if we believe the package will get lost in transit. From our experience, we have had issues with our packages being delivered in certain countries.
UNCLAIMED ORDERS
If the order comes back to us unclaimed (meaning no one picks it up) we will give you a refund minus a 20% restock fee and the cost of shipping on our end.
ORDER CHANGES
Please note: we do not provide refunds to shipments in which the customer enters the wrong address or orders the incorrect item. Once an item is shipped out, there cannot be changes made to your address or your order. If you made a mistake on the shipping address, and the product has already been shipped out there is nothing we can do to fix this. Please make sure you enter the correct address before hitting 'submit'. Same day shipping is NOT guaranteed.
INTERNATIONAL CUSTOMERS
The recipient of the package (you) is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
